Privacy Policy

 

PRIVACY STATEMENT

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ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our site, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address and email address.

As you browse our shop, we also automatically receive your computer’s internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to decline.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us via the contact page.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – Hosting

The website host is: Hosty – HLHinvest – 651 N Broad St, New Castle 19709

Your data is stored in Hosty’s data storage system and databases.

Payment:

If you make your purchase through a direct payment gateway, Stripe (the payment processor) will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is complete, the information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our shop and its service providers.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some providers may be located or have facilities in a different jurisdiction from either you or us. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or where its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information you provided to complete the transaction may be disclosed under United States legislation, including the Patriot Act.

Once you leave our shop site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.

Links

You may leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognised by the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.

wordpress_logged_in_[hash], used to indicate when you are logged in, and who you are.

wordpress_[hash]to store authentication details when logging in.

wp-settings-{time}-[UID] is used to customise the display of your administration interface and the website interface.

wordpress_test_cookie to check whether cookies are enabled on the browser

comment_author_[hash] to remember the value entered in the name field of the comment form

comment_author_email_[hash] to remember the value entered in the email field of the comment form

comment_author_url_[hash] to remember the value entered in the URL field of the comment form.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

ARTICLE 9 – MARKETING BY TEXT MESSAGE

We value your privacy and the information you choose to share in connection with our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional SMS messages, including review requests from us.

Our website uses cookies to keep track of the items you have placed in your shopping basket, including when you have abandoned your order. This information is used to determine when to send basket reminder messages via SMS.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, amend, or delete any personal information we hold about you, register a complaint, or if you simply want more information, please contact our Privacy Compliance Officer via the contact page.